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FAQ & Help
Order Dolls
Is it 100% authentic?
We have received official authorization from the manufacturer to sell these dolls. All of the manufacturers we collaborate with are well-known brands in the industry, ensuring that you can enjoy a 100% worry-free experience!
Is there a gift?
When purchasing a doll, the typical accessories included are: an instruction manual, a wig, a comb, a cleaning and washing kit, among others. The additional gifts included are generally similar across different manufacturers.
How to order a sex doll?
- If you have any questions before placing an order, please contact: [email protected]
- Browse the relevant category to choose your doll.
- Select the appropriate options for customization.
- Add the doll to your shopping cart, then proceed to checkout and select your preferred payment method.
More information please click here: check out now!
🛒After order, how can i know the progress?
How long does it take to produce my doll?
- Custom Dolls: 7-25 business days (production time).
- In-stock Dolls: 2-8 business days.
Why are your prices cheaper than official website?
Our prices are lower than the official ones because we engage in business-to-business cooperation with the official brand. As an authorized distributor, we benefit from certain policy support. This pricing strategy not only allows us to give back to our customers but is also based on our long-term partnership with the brand.
The official policy ensures that our prices are more competitive while balancing the interests of both the brand and its distributors.
Shipping / Dispatch
Will packaging and parcels protect privacy?
Yes, we use trusted courier services to deliver your order in plain, discreet packaging directly to your doorstep or a local pick-up point, ensuring your privacy.
Which courier services do you use?
We ship using DHL, FedEx, and UPS to ensure safe and reliable delivery.
How much is shipping?
- Shipping is free worldwide.
- Import taxes and duties are determined by local customs and vary based on the country of delivery. These costs are the buyer’s responsibility.
- To avoid delays or unexpected fees, check your local customs policies before purchasing.
Shipping times & taxes customs fees?
Different shipping methods have different transit times, as well as different customs duties and taxes for different countries, for more information click here: check out now!
Safe & Health & Care
Are the dolls safe and non-toxic?
The silicone and TPE dolls we sell are made from high-quality materials that fully comply with international safety standards, ensuring they are non-toxic and safe for the human body. There are also relevant test certificates. All dolls undergo rigorous quality control and have received relevant safety certifications, ensuring you a worry-free experience during use.
Why does the doll feel sticky or oily?
The stickiness is caused by silicone oil residue or environmental factors like humidity. Silicone naturally attracts dust and debris, which can amplify the sensation.
Does the residue damage the doll?
No, silicone oil residue is normal and does not harm the doll. However, failing to clean it can lead to dust accumulation and a less appealing texture.
How to solve silicone oiling problem?
We can 100% assure you that all silicone dolls worldwide, regardless of the brand, will have some degree of oiliness. This is a property of the material itself. However, we use safe silicone materials with safety certifications.
The best we can do is to minimize this occurrence. For guidance on handling oiliness, please refer to the “Cleaning & Maintenance” section on this page, where we provide more detailed assistance.
What should I do if I want to apply perfume to a silicone doll?
Spray it on clothing or wigs, not directly on the doll’s skin:
Perfume contains alcohol and certain fragrance ingredients that may react with silicone, causing the surface to become sticky, discolored, or aged. It’s best to spray perfume on the doll’s clothes, wig, lingerie, or small accessories.
Use a small amount:
A little fragrance goes a long way—avoid spraying large areas.
Use low-alcohol or natural fragrance products:
Options like alcohol-free body sprays or plant-based essential oil mists carry less risk. You can also consider using solid perfume balms and applying them to clothing instead.
Do not spray perfume directly on the silicone surface.
Do not let perfume soak into the doll’s skin for long periods.
Do not use highly oily or colored perfumes on the doll’s body.
Before Buy Sex Dolls
I'm new to this, is there a guide for this?
Sure! Please click here: [Guide]
Why do I need sex doll?
Purchasing a sex doll is a personal choice, often driven by the need to fulfill sexual desires, alleviate loneliness, explore sexual preferences, or seek emotional companionship. It provides an alternative for those who are unable or unwilling to form intimate relationships. It is not shameful; everyone has different needs and lifestyles, and it’s important to respect personal choices. Using a sex doll is about fulfilling one’s own emotional and sexual needs without causing harm to others.
Which is better, TPE, Silicone Doll or Toroso?
If you’re seeking a long-term investment and the best combination of realism, maintenance, and durability, silicone dolls are often the top choice. However, if you’re on a budget or prefer a softer feel, TPE dolls offer excellent value. If you’re interested in a more compact and practical option, a Toroso doll can serve as a great middle ground. Ultimately, it depends on your specific needs, budget, and preferences!
If you want to know more Silicone & TPE, please check this post [Click me to check]
If you want to know more Full body doll or Torso doll which is better, please check this post [Click me to check]
How do I pick the right doll for my needs?
Everyone’s needs are different, so please don’t be shy! Boldly seek our customer service to get help. Our professionals have 8 years of experience in the doll industry and can give you very good advice and options. Email: [email protected]
How do I find the most realistic sex doll?
The most realistic and lifelike silicone dolls are, of course—- Real Lady. The development of this brand’s dolls has been a highly intricate process. Over the course of 5 years, the team collected data on over 400 real skin textures, which were then incorporated into the dolls to achieve incredibly realistic skin texture details. Additionally, the body design is based on proportions that closely resemble the human golden ratio. Real Lady is also the most popular, highest quality, and most lifelike silicone sex doll brand by Hi Love Doll.
Fixed Vagina VS Removable Vagina Which Better?
We conducted an anonymous interview with a dedicated doll enthusiast—a personal user and seasoned collector. This interview captures an honest Q&A format, highlighting both pros and cons of each design: Click here.
Where to buy the most realistic sex doll?
I have visited numerous doll brand factories and attended countless offline exhibitions. If I were to recommend the most realistic sex doll, the answer would undoubtedly be: Click here.
Can I pay in installments?
Sure Yesss!! Of cause! Click here know more how to pay in installments.
How to talk with my family about the sex doll?
We have provided you with some guidelines and suggestions, which we hope will be helpful to you after reading: Click here know more how to talk with your family about you want a sex doll.
Customized Dolls
Can I take a photo and customize a doll?
Usually it is possible, but only with the consent of the person whose likeness is being produced, as well as the signing of the relevant legal agreement and the recording of the video. This is the only way to make a 1:1 replica doll of a particular person or character.
Is there any other way to customize the dolls I like?
We can accept makeup mimicry while you choose your preferred skin tone, wig, areola color, and more.
Cleaning & Maintenance
How often should I clean the doll to manage residue?
Regular cleaning every 2–4 weeks, depending on usage, will help minimize residue and maintain the doll’s appearance and texture.
What is the best way to store the doll?
- That is definitely using hooks or hanging stands.
- However, if there is not enough space in your home to place a doll stand, most people take the following storage methods:
*** The doll lies flat on a soft mattress, memory foam, foam pad, wrapped in silk or cotton. Avoid pressure on breasts, fingers, etc.
Where can I find sex doll guide?
Check out the easy-to-follow guide: [click on me to view]
How to clean TPE / Silicone doll?
Check out the easy-to-follow guide: [click on me to view]
How to clean sex doll with robot funcion?
Check out the easy-to-follow guide: [click on me to view]
How to Maintain Silicone Head Hair Transplant?
- Combing: Gently comb the hair using a wide-tooth comb to avoid pulling at the roots.
- Washing: Wash the hair with warm water and a mild shampoo, ensuring no water comes into contact with the doll’s scalp or electronic components.
- Drying: Use a low-temperature hairdryer or allow the hair to air dry naturally to prevent heat damage.
- Maintenance: Apply conditioner regularly to keep the hair smooth and shiny.
- Preventing Damage: Avoid frequent hairstyle changes or using chemical products like hair gel to extend the lifespan of the implanted hair.
How to check sex dolls regularly?
This article provides you with a simple and practical guide for doll inspection and maintenance, helping you manage with ease and keep your doll in perfect shape: Click here
I need a doll guide! How to clean / how to dress up / how to hold a doll..
Sex Doll Guide provides you with the most practical and simple guidance! Whether you’re a seasoned collector or a beginner, our content is perfect for you! If you feel that any information is missing, feel free to contact us. We will gather everyone’s knowledge to help complete this meaningful article: Click here
How to Fix Deflated Breasts with AB Gel?
We have gathered extensive user feedback and experiences to create a concise and effective method for addressing this issue. This guide will walk you through the process of using AB repair gel to quickly and accurately resolve the problem: Click here